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Service Duration
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Provided Support
- Phone Support
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Advanced Options
14287
Cisco
4631
HPE
1226
HP
1148
Fortinet
984
Zebra
575
Lenovo
409
SonicWall
391
APC
299
Extreme Networks
290
Dell
219
Veritas
114
Datalogic
92
CyberPower
90
Eaton
79
Microsoft
59
Datto
46
McAfee
44
Epson
38
Acronis
22
ASUS
18
Vertiv
15
Logitech
12
Jabra
7
Kyocera
6
Ergotron
6
Ruckus
5
Cambium
3
SMART Technologies
3
Dynabook
2
Canon
2
Ivanti
2
QNAP
2
Synology
1
Samsung
1
Toshiba
5424
$0 - $300
5452
$300 - $800
4832
$800 - $2000
4711
$2000 - $5500
4709
$5500+
21958
Service
2737
Warranty
5268
1 Year
4410
3 Year
2207
5 Year
1222
4 Year
527
2 Year
69
7 Year
27
1 Month
26
12 Month
25
1 Incident
23
36 Month
21
6 Year
17
24 Month
8
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
3
3 Year / 3 Incident
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
15022
Phone Support
10380
Replacement
9283
Parts Replacement
8703
Web Knowledge Base Access
7384
New Releases Update
4841
Repair
2248
Diagnosis
2121
Software Update
1805
Software Upgrade
1701
Web Support
1546
Email Support
1503
Remote Diagnosis
839
Software Support
726
Accidental Damage Protection
486
Defective Media Retention
464
Software Maintenance
442
Online Training
441
Hardware Support
371
Intrusion Definition Update
362
Live Chat
319
Commissioning
304
Troubleshooting
297
Reporting
278
Online Return Material Authorization (RMA)
249
Hardware Maintenance
210
Configuration
209
Customer Dashboard
199
Logistics
195
Escalation Support
167
Installation
155
Case Management
148
Consulting
146
Online Support Tools Access
114
Knowledge Base Access
112
Remote Monitoring
109
Comprehensive Coverage
109
Virus Definitions Update
107
URL Database Update
106
Email Database Update
103
Security Update
99
Escalation Management
97
Firmware Updates
96
Firmware Upgrade
95
Travel Expense Coverage
94
Cleaning
86
Training
75
Comprehensive Defective Material Retention
74
Fax-On-Demand
72
Spares Pool Management
71
Remote Technical Support
6467
On-site
3553
Service Depot
537
Carry-in
12
Carry-in/Service Depot
4
Carry-in/On-site
3
On-site/Service Depot